Managed Backup-as-a-Service puts US Signal in control of all aspects of your backups, freeing your internal IT resources for other endeavors. Managed BaaS includes any agent installations and upgrades, backup job creation or modification, restoration of images and files/folders to source, and monitoring of backup activities.
Monthly touch points and quarterly business reviews are included to keep you apprised on the status of your backups. SLAs cover 100% storage infrastructure available and support response of two hours from the time a request is received by the US Signal Technical Operations Center .
- Available as an add-on to US Signal’s Backup as a Service (BaaS) and Cloud Backup for Veeam
- Remediation of backup failures and backup agent software issues
- Restoration of files, folders, or images to the source