Managed Backup-as-a-Service puts US Signal in control of all aspects of your backups, freeing your internal IT resources for other endeavors. Managed BaaS includes any agent installations and upgrades, backup job creation or modification, restoration of images and files/folders to source, and monitoring of backup activities. Managed Backup can be enhanced with an additional layer of redundancy when electing managed backup restorations to a geographically diverse data center with US Signal's Recovery as a Service (RaaS).
Monthly touch points and quarterly business reviews are included to keep you apprised on the status of your backups. SLAs cover 100% storage infrastructure available and support response of two hours from the time a request is received by the US Signal Technical Operations Center .
- Available as an add-on to US Signal’s Backup as a Service (BaaS)
- Can be enhanced with US Signal's Recovery as a Service (RaaS)
- Remediation of backup failures and backup agent software issues
- Restoration of files, folders, or images to the source