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Pine Rest Receives a Customized IT Infrastructure to House Its EHR System
US Signal's multi-component, hybrid IT solution is designed to meet Pine Rest's need for a robust, secure infrastructure for its EHR system; ensure its availability and that of its other mission-critical application in the event of a disaster, and help the organization prepare for launching more advanced, IT-dependent care solutions.
Executive Summary
Customer: Pine Rest Christian Mental Health Services
Industry: Multi-site Behavior Health Care Organization
Location: Iowa and Michigan
Business Challenge:
- Engage with a partner that could assist with the implementation and adoption of a new EHR platform
- Develop and implement customized IT infrastructure to host new EHR system in a tight timeframe
- Evolve IT service portfolio to accommodate future needs for telemedicine
- Establish a disaster recovery plan
US Signal Solution:
- Hosted Private Cloud for EHR application
- Enterprise Cloud for mission-critical applications
- Managed Security
- Disaster Recovery as a Service (DRaaS)
- Network Services
- Professional Services
Business Results:
- Less than 15-minute RTO
- Assurance of downtime mitigation and mission-critical app availability to support continuous care delivery and reduce potential productivity losses
- Robust, agile IT infrastructure to support future telehealth initiatives
- Hosted and protected EHR system
- Freed up internal IT resources to focus on other initiatives and day-to-day operations
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