Stop issues from becoming problems with monitoring annd management by US Signal experts.

Offered as a managed service, US Signal’s remote monitoring and management (RMM) keeps your operations secure, at peak availability, and performing optimally. If issues arise, US Signal’s team of experts can pinpoint the core issues for speedy resolution before they become problems.

Services include:

  • Remote Monitoring and Management, including performance monitoring, patch management, anti-virus, process automation, and remediation for physical and virtualized servers and network endpoints
  • Managed Router Service, including installation, configuration, and maintenance of a router at your site
  • Quality of Service (QoS), for prioritized traffic through US Signal’s core IP network
  • IP Port Monitoring, for around-the-clock, proactive fault monitoring of your US Signal dedicated Internet access and MPLS VPN service
SLA Backed

SLA Backed

Choose from two tiers for response time objective. The availability metric for the RMM client interface is 99.99%.

Compliant

Compliant

US Signal's RMM solution is built to PCI and HIPAA standards.

Secure

Secure

All traffic between monitored endpoints and management infrastructure is protected by SSL/TLS encryption.

Advantages

  • Flexible service tiers available.
  • All generated alarms are reported directly to you and / or the US Signal’s 24/7 Managed Services Team
  • Work with engineers from US Signal’s managed services team to define automated tasks and remediation actions based upon expected altering criteria
  • Automated or manual patching of supported Microsoft operating systems
  • All traffic between monitored endpoints and hosted management infrastructure is encrypted
  • Optional anti-virus enhancement to protect workloads from malware and viruses
  • SLA-backed.
  • Expert support from US Signal’s Technical Operations Center (TOC), which operates 24 hours a day, 365 days a year — holidays included. The technical experts who answer your call, typically within 30 seconds, have the deep-seated knowledge to resolve issues quickly.

Get Started Now

Learn how US Signal can help your organization do more with IT.