IT Needs: The Common Denominator Across Industries
Learn how US Signal provides solutions to meet the IT needs of information technology professionals across a wide variety of industries.
Digital transformation is no longer a “we’ll get to it eventually” kind of thing. It’s a do-it-now requirement for companies in order to survive and thrive in today’s technology-powered world. That includes organizations that fall under the umbrella of financial services, such as banks and credit unions.
One service that can help these organizations succeed in their transformation — and ensure better security along the way — is Secure Access Service Edge or SASE (pronounced “sass-ee”.) SASE is a converged networking and security service that provides a cloud-native approach to securing branch offices, users, and applications — all of which are key components of financial services organizations.
To understand how SASE can benefit the financial services industry, it’s important to first understand what’s going on with banks, credit unions and other financial services companies.
Transformation Happens
While other industries are lagging in terms of digital transformation, change is well underway in the financial sector. What were previously paper-based processes are now managed digitally. Both financial services employees and customers are more likely to use laptops and mobile phones rather than brick and mortar locations to conduct financial business. In fact, a Forbes article on banking statistics noted that 78% of Americans prefer to bank via mobile app or website.
None of this is surprising. After all, financial services organizations have historically been early adopters of advanced technology. Even technologies like artificial intelligence and machine learning are nothing new in the financial sector. They’ve been in use for more than a decade, spurring enhancements ranging from better underwriting to fraud prevention.
With the continued adoption of new technologies, however, are changing expectations among users — specifically, customers and employees. Traditional networking solutions, like MPLS, aren’t sufficient to deliver what’s needed to support many of the technological needs in the financial services space.
Performance, Security and Compliance
Fast, reliable application performance is a given for customers accustomed to performing so many of their daily activities online from anywhere and everywhere. When those activities involve finances, the need for high-level security increases too.
While customers probably won’t switch banks or credit unions after one slow or failed transaction, they are likely to call in to customer service or go on social media to share a bad experience. If the experience is bad enough — like a data breach or business-disrupting outage, then they may be more likely to jump ship.
None of this is good for financial services organizations. According to some estimates, it can cost banks anywhere from $5 to $15 per minute to maintain a call center. An overflow of calls from unhappy customers can force those figures up. And any kind of social media backlash can have significant short- and long-term repercussions.
There’s also the fact that more bank, credit union and other financial services employees than ever are working from home. This makes both secure, fast remote access and dependable application performance essential for productivity. Most of these organizations also have multiple branch offices, so the same security and reliability requirements are also critical for overall company communications and operations.
Add in the matter of compliance. The financial services industry is heavily regulated. The adoption of advanced technologies can often make complying with various regulations time consuming and difficult.
How SASE Helps
While the benefits SASE delivers aren’t restricted to financial services companies, they do address many of the specific needs these companies have — including for stellar application performance, security and compliance. Its many benefits include:
SASE Benefits Everyone
Simply put, SASE offers benefits that can help financial services organizations — and companies across just about every industry — work better and more securely, while more easily meeting many of their compliance requirements. To learn more about SASE, take advantage of the many resources US Signal offers:
A Practical Guide to SASE Migration
Why Retail and Hospitality Companies Need SASE
BWE Webinar Recap: The Future of Network Protection with Secure Access Service Edge (SASE)
To discuss how to integrate SASE into your organization or leverage other US Signal services, contact us.
Learn how US Signal provides solutions to meet the IT needs of information technology professionals across a wide variety of industries.
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