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Recently, a US Signal customer experienced the terror of data loss. The client had been backing up the data with legacy backup software they had previously purchased. Backups were frequently performed, but they were stored on the same set of discs that were being backed up. This wasn’t a problem until the discs began having issues. This catastrophic failure shut down their entire infrastructure, reducing their productivity to near zero. Employees were sent home and an entire day of productivity was lost.
Cloud computing presents a new model for IT service delivery over the Internet with on demand, self-service access. Made dynamically scalable and elastic by pools of virtualized resources, cloud computing is improving the way businesses and IT operate by offering fast start up, flexibility, and scalability. A 2014 study by North Bridge Venture Partners and Gigaom Research revealed the top 4 drivers that are moving businesses to the cloud.
With all the ways that Google is integrated in our personal and business lives, it is important to ask if Google Cloud is the right place for critical enterprise applications. From an Information Security perspective, Google is a major source of Shadow IT within business because of the ease of use and adaptability. From shared Google Docs to unsanctioned online voicemail, an Information Security team can be chasing shadows every day to ensure business data is secure and private.
Everyone knows that disaster recovery (DR) plans are a must have for any organization. The unfortunate reality is that many of these plans are not ready to be used. In the Disaster Recovery Preparedness Council’s most recent report a disturbing trend came to the surface. Of those who had a disaster recovery plan in place, 60% found that their DR plan wasn’t fully documented. Further and more disturbing, 40% who tested their DR plan admitted that their plan didn’t cover the testing scenarios.
OEMs who offer Software-as-a-Service (SaaS) have created products for many industries such as legal, financial, and health care. This is a growing market as Forrester reports that SaaS revenues are expected to exceed $106 billion in 2016. These SaaS products drive tremendous value to companies using them and most assume their mission-critical data is being backed up.
I read an article this morning that was so refreshing. A main pillar at US Signal has always been support. Support for our customers in terms of installation and more importantly how we handle our customer relationships post implementation.
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Today’s businesses are putting pressure in IT Managers to accomplish more with reduced budgets. With the need to be flexible, gain a competitive edge, and get to market faster, organizations must find new solutions that are more efficient and more cost-effective than their past or current solutions. As a result, many businesses are looking at virtualization through a data center or cloud server for a variety of reasons
When your company begins having IT challenges that affect your customers, you are expected to act quickly to solve the problem while continuing to provide the best possible service. At US Signal, we want to help each of our clients and partners overcome their challenges. With a strong team of experienced engineers, solution architects, and service technicians, we are equipped to help you face your Cloud and Network adversities and deliver optimal results.
In this day and age, connecting with a friend, family member, colleague, or employer is just one finger click away. While Instagram, Facebook, Texting, Snapping, and G-chatting are all extremely convenient, effective, and direct ways to capture the attention of your audience, there is still no substitute, especially in a professional setting, for the tried and true methods of communication. Many times the digital alerts, feeds, posts, and chatter get swept up in the current. So in this world of digital communication, make yourself stand out by following these simple tricks to improve your interpersonal communication.
US Signal values customer service and our model is simple: we always put our clients first. Whether that means making a midnight service call or handling data migration, we are there for our clients 24/7.
A customer recently asked for a cost justification for moving their on-premises servers to the cloud. I shouldn’t have been surprised, given the fact that here in the Midwest, my customers are a conservative bunch, slower to move to new technology. To me, the argument has long been won. The decision to move to the cloud for a mid-sized company is a ‘no brainer.’ Though more attractive cloud server pricing is receiving more customer interest, it reminded me that we still need to relate both tangible and intangible benefits to make a sale.