IT Needs: The Common Denominator Across Industries

September 13, 2018
Education, Financial Services, Healthcare, Manufacturing, Retail

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In many professions, it’s not that easy to switch industries. Specialized knowledge and skills are often associated with various positions within specific industries that make changing fields difficult. That’s why most teachers remain in education. Most nurses and doctors remain in healthcare. Most financial professionals remain in finance. It’s possible to switch to another industry. It’s just not necessarily easy in many cases.

Things are different for information technology (IT) professionals. Industry-specific knowledge typically isn’t as important as IT expertise and skills. That’s because IT is the backbone of just about every industry. While the applications, software, and infrastructure may vary, the IT needs are similar whether you’re dealing with a hospital, a manufacturing facility, or a retail company.

Consider that almost all organizations today employ computers, the internet, mobile devices and telecommunications systems. Most also view data as their most valuable assets, and count on IT to help them manage that data, manipulate it, store it, share it, and analyze it.

IT Commonalities

Not surprisingly, many companies also have similar IT needs and their IT professionals face common challenges—most of which aren’t industry-specific. Among them: data security and privacy; software rollouts, upgrades, and patches; regulatory compliance; keeping pace with technology changes and emerging trends such as the Internet of Things (IoT); business continuity and disaster recovery; maintaining, upgrading and working with disparate IT systems; IT resource shortages; and more.

Many also deal with similar systems, ranging from enterprise resource planning (ERP) and to human resources. Even some of the software used is often the same, with Microsoft Office 365 leading the pack.

That’s not to say the specific industry doesn’t come into play. For example, experience dealing with the compliance requirements of the Health Insurance Portability and Accountability Act (HIPAA) may not matter much to manufacturing companies. They will, however, affect IT operations in healthcare.

What does this all mean for IT professionals who want to outsource some of their responsibilities or opt for assistance for specific IT projects? Do you go with an IT services provider that has demonstrated expertise in all things IT? Or, do you try to find one that has experience in your specific industry? If IT issues are similar across industries, does it matter?  

The US Signal Difference

US Signal is somewhat unique among IT services providers in terms of both its IT-specific and industry-specific expertise. Our staff of solution architects have a depth and breadth of IT experience, along with the leading industry certifications. They’ve dealt with—and developed effective solutions for—just about every IT challenge imaginable. That includes helping companies migrate workloads to new cloud environments and architecting hybrid environments to accommodate new technologies as well as legacy systems.

Just as important, they’ve worked with customers across an equally broad range of industries. They understand the unique requirements, parameters, trends and challenges often associated with IT operations in various sectors. If your company is in the retail industry and required to comply with PCI DSS, US Signal can help. Are you in manufacturing and interested in moving to the cloud but can’t afford to have any downtime during the transition? US Signal not only knows how to do it, we’ve done it. 

Real-life Proof of Success

To learn about US Signal’s depth and breadth of IT expertise across multiple industries, download Customer Stories and read about our work with six companies in six different industries, each with their own unique needs.

Download Customer Stories Booklet