Baystate Health Gets the Geodiversity and RTO Its DR Plan Needed

February 1, 2018
Compliance | Customer Stories

Baystate Health Customer Story, Person on Cellphone Banner

With its entire data center operations located near its Springfield, Massachusetts location, Baystate Health  lacked geodiversity in its DR plan. Its IT team recognized that if a catastrophic event such as a natural disaster were to occur, the organization would not be able to recover essential applications and data — which could have a significant impact on patient care delivery.

Any solution would have to fit within tight budget parameters, be HIPAA compliant, and meet the health system’s requirements to have operations back up and running in less than two hours. US Signal was able to meet the requirements and deliver additional benefits. US Signal’s Disaster Recovery as a Service is a fully managed, HIPAA-compliant solution that provides near continuous block-level replication for proven RPOs of seconds and RTOs of minutes. US Signal was also able to provide Baystate Health with an additional DR site in Michigan, giving it the geodiversity it previously lacked.

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Executive Summary

Customer: Baystate Health

Industry: Healthcare

Location: Springfield, Massachusetts

Business Challenge:

  • Design and implement HIPAA-compliant disaster recovery solution
  • Provide geodiversity with a data center away from the healthcare systems’ Springfield, MA location
  • Meet aggressive RPO/RTO requirements
  • Comply with HIPAA
  • Fit within budget constraints for new hardware

US Signal Solution:

  • Disaster Recovery as a Service (DRaaS)
  • Michigan-based data center for use as additional DR site
  • Reduced capital expenses
  • Elimination of need for IT staffing to manage DR operations
  • HIPAA compliant to help mitigate possibility of non-compliance penalties or data breach
  • Meets RPO/RTO requirements for minimal impact to patients

Business Results:

  • Reduced capital expenses
  • Elimination of need for IT staffing to manage DR operations
  • HIPAA compliant to help mitigate possibility of non-compliance penalties or data breach
  • Meets RPO/RTO requirements for minimal impact to patients

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