Struggling with aging IT infrastructure, ransomware and an ineffective IT services company, San Antonio Masonry and Tool Supply (SA Masonry) needed a true partner that could help it optimize its IT services. A Google search led them to San Antonio-based Monroy IT Services, a US Signal managed services provider.
Together, the companies partnered to enhance SA Masonry’s existing IT environment, eliminating issues affecting its ability to deliver excellent customer service. Monroy also recommended a move to US Signal cloud services, yielding quantitative benefits that complement the qualitative benefits forged through the its work with SA Masonry.
Disparate, poorly configured IT systems
Aging servers causing frequent system crashes
Unpredictable monthly IT service costs
Lack of timely, effective IT service support
Predictable monthly service plan
Reduced capital expenses
Freed up physical space
More reliable, faster processing speeds to deliver better customer service