Extra Credit Union Finds What It Needs in US Signal

May 30, 2019
Products and Services | Customer Stories

Extra Credit Union wasn’t just looking for a new IT services provider. It needed one with proven experience in the financial services industry and the ability to develop and deploy solutions that would meet stringent compliance requirements. US Signal fit the bill — and delivered IT solutions that have helped the organization reduce costs, free up its internal resources, and gain a trusted partner.

Executive Summary

Customer: Extra Credit Union

Industry: Financial Services

Location: Warren, Michigan

Business Challenges

  • Need for a business continuity/disaster recovery plan that meets the compliance requirements of the Department of Insurance and Financial Services
  • High cost for running and maintaining IT infrastructure
  • Lack of robust, highly available environment for mission-critical workloads

Solution Highlights

  • Enterprise Cloud
  • Remote Monitoring and Management (RMM)
  • Disaster Recovery as a Service (DRaaS)
  • Back as a Service (BaaS)

Selected Results

  • Reduced IT capital expenditures by 30-40 percent
  • Freed up internal IT resources
  • Improved IT system visibility and network management capabilities
  • Reduced endpoint and server downtime
  • Implemented disaster recovery and business continuity plan that maintains compliance with Department of Insurance and Financial Services regulations

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