Customer centricity. Customer-focused approach. Customer obsessed. Employee-first culture. Employees are our greatest assets. They’re all common phrases and sayings used in business, each with its own meaning and angle on how it affects an organization’s culture. What they share, however, is the focus on people. It’s a [...]
Read MorePosted in Customer Service
IT service delivery is a standard responsibility of IT teams, but there’s more to it than just providing access to technologies. How the services are delivered can also affect customer satisfaction and the ability to meet business requirements. Time-saving, revenue-generating, profit-building technologies are — or at [...]
Read MoreA majority of our daily lives involve interacting with various technologies. And in the course of those interactions, most of us seldom think about the actual technologies involved — unless they aren’t working or need to work better or faster. In those instances, we expect some form of “tech support” to help. [...]
Read MoreA lot of IT services companies offer 24/7 technical support. US Signal’s Technical Operations Center does as well — and much more. That includes support delivered by real people in real time.
Read MoreWhen choosing an IT and cloud services provider, a sense of trust should be an important factor in your decision. Follow these steps to find a provider that you can trust to deliver what you need, the way you need it.
Read MoreThe differences between the US Signal cloud and other clouds includes its features and infrastructure, as well as the service and support that accompany it.
Read MoreThere are always “those” projects — the ones you try to plan for but often find you really don’t have the time or in-house expertise to take on. Maybe it’s your initial foray into cloud computing, requiring the migration of a few workloads to a new cloud environment. Perhaps you’ve finally received budget approval [...]
Read More