NEWS: Non-Profit Transforms and Simplifies IT through Outsourced Data Center and Managed Services with US Signal

February 15, 2018
Cloud, Colocation, Customer Service, US Signal

US Signal’s professional services team migrated everything to a US Signal virtual data center and provided a solution that includes redundant MPLS WAN service, Enterprise Backup, Hosted Private Cloud and Disaster Recovery Services

Grand Rapids, MI – Feb. 15, 2018 – When equipment leases and service contracts were coming to a close, Christian Brothers Services turned to US Signal for a complete outsourced solution for its entire data center, network and data protection operations.

Founded in 1960 and headquartered in Romeoville, Illinois, Christian Brothers Services is a nonprofit, Catholic organization that administers cooperative programs in the areas of health, retirement, property/casualty, technology and Catholic school consulting to church organizations. After years of relying on its existing IT infrastructure, the company faced a perfect storm of lease expirations on all its on-premises IT equipment and its contract for backup data center services.

Rather than renew agreements, they decided to outsource their entire data center and data protection operations. To make the switch, Christian Brothers Services needed a partner who understands their IT compliance requirements, especially around HIPAA and security, and can confidently manage all their data center and data protection services under one roof.

After a comprehensive and thorough search, Christian Brothers Services selected US Signal for a complete, centralized and outsourced solution that includes an Internet service with a Unified Threat Management platform, a redundant MPLS WAN, Disaster Recovery-as-a-Service (DRaaS), Enterprise Backup-as-a-Service (EBaaS) and Hosted Private Cloud.

Taking advantage of US Signal’s professional services team to migrate their entire infrastructure to a virtual data center, and then manage their IT infrastructure, DR and backup, the Christian Brothers Services’ IT staff spends less time working after hours and more time focusing on what’s important to their customers.  

“US Signal was able to put together the complete package of products, services and people,” said Christian Brothers Services CIO Tom Drez. “With everything under one roof and managed by US Signal, we can better focus on the business. We are no longer consumed by what’s next on the IT roadmap. Instead, we can concentrate on the next acquisition or the next product we will deliver to the members in our plans and programs."

In addition to consolidating the Christian Brothers Services’ IT operations, US Signal dramatically improved the organization's Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO.) On average, RPO is below 20 seconds for items protected by US Signal’s Zerto-based DR. The RTO is now one hour. 

“By working directly with Christian Brothers Services, we were able to take the stress and headache out of their IT operations,” said US Signal President Stephen Oyer. “Our goal as their business partner is to minimize disruptions to their operations and give them the peace of mind to focus on the things that matter the most to their business and their customers.”


About US Signal

US Signal is a leading IT solutions provider, offering connectivity, cloud hosting, colocation, data protection, and disaster recovery services – all powered by its wholly owned and operated, robust, fiber network. US Signal also helps customers optimize their IT resources through the provision of managed and professional services.